Is this acceptable? The brightness was 100% in the dark room. I received the laptop yesterday, and I found the light leakage last night.. so disappointing..
If that's not a reflection that I'm seeing (red/blue/green/yellow spots in the corners), then I would return it. Also note, that it appears that your screen has a non-reflective matte finish on it. Matte screens will amplify the back-lighting, washing out dark colors and giving the display a poor contrast, which some people may confuse as light bleed. Glossy finish screens on the other hand, will provide richer colors and contrast, as well as better sharpness. Their downside is that they are highly reflective, depending on your work environment.
Thank you for the response. Yeah I might need to return it. I just compared it to my 7 year-old Samsung laptop that also has a similar display (a non-reflective matte finish), there's no light leakage at all under the same condition. My other desktop monitors also don't have the same issue.
I too am facing the same issue on all the four corners. Also I do have a edge misalignment issue from left and right sides of the same 5509 laptop but they are listening. Just asking more and more images and videos of the issue, wihtout any plausible resolution and already have wasted a week of mine over phone calls and emails.
Dell INDIA Customer support is pathetic. Really shameful of them.
Yes, bro it is there but no worries actually it comes into play when you put extra pressure on the lid when the lid is closed. It actually saves the display from harm due to flex.
I would say your backlight issue is on par with what I first experienced, and it seems you've got some IPS color glow on your top right corner as well! I'd definitely fight them for that replacement, if they still refuse you then send it back.
Kflash08
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Posted December 17th, 2020 16:00