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rwyla66

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rwyla66

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April 18th, 2023 08:00

G15 5515, unable to adjust screen brightness

I have not been able to adjust the screen brightness for almost a year. This is causing the laptop battery to drain faster than it should and it also causes eye strain in dark places.

The consensus I was getting from other posters was that the issue was with the Dell version of the Nvidia driver. After waiting for months for a new driver, I finally installed the latest one and it still does not fix the issue. Will this ever be resolved?

Nvidia driver currently installed: 31.0.15.2879, A08

  • AdrianG001

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    Posted April 19th, 2023 00:00

    Try to using FN + up/down key(F2/F3) to adjust the brightness.

  • rwyla66

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    Posted April 19th, 2023 02:00

    That has been the issue all along. Neither the function method or the screen brightness settings work. The screen stays %100 all of the time.

  • tranelots

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    Posted April 20th, 2023 14:00

    Had the same issue since I updated to 31.0.15.2879, A08 released 10 April 2023 although this is officially released by Dell.

    To get the function back you can downgrade to 30.0.15.1272, A07 released 13 June 2022. Although this is 10 months old this is the newest "previous" update officially released by Dell and will get your brightness setting back.

  • rwyla66

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    Posted April 24th, 2023 01:00

    Rolling back the drivers won't work. I use software that will not rum properly on the older versions.

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    Posted April 24th, 2023 06:00

    The only other solution i know of - besides rolling the driver back to 522.25 - is to disable Optimus in BIOS, the battery will still drain faster due to this though.

  • StarLisik

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    Posted June 14th, 2023 15:00

    I have the same problem. Did you find the solution except downgrading driver?

  • rwyla66

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    Posted June 18th, 2023 03:00

    No, I have not found a solution, nor do I think Dell even cares to fix the issue. I have seen others post about having the issue and it seems like the only answer that is given is to roll the drivers back...which is totally unacceptable if you plan on using any software that is dependent on current Nvidia drivers.

  • lowfat

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    Posted July 24th, 2023 08:00

    Can't believe I need to use year old drivers in order to control brightness.

  • Mexe27

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    Posted August 1st, 2023 10:00

    Same issue for a year... I am continuously looking for solutions but it seems that the only way until now is downgrading drivers. But as many people think that is unacceptable.

    Meanwhile, I program the brightness at a comfortable level (20% in my case) and reboot my computer. I  don't know why but when it restarts brightness is at the programmed level. If you required more brightness just program at a higher level and reboot.

    Is not the best solution but at least my eyes and battery will thank me.

  • rwyla66

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    Posted August 3rd, 2023 00:00

    That is a new workaround that I was unaware of. I guess it will have to do, since Dell obviously has no interest in fixing the issue. Sadly this will weigh heavily on my next laptop purchase.