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angel_isakov
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March 11th, 2013 09:00
How to stop Powerpath autoregistration error event?
Hello,
We have 4 hosts(Windows 2012) in cluster and VNX5300(last OE 201) and Power Path 5.7, UnisphereHostAgent-Win-32-x86-en_US-1.2.25.1.0163-1 and UnisphereServerUtil-Win-32-x86-en_US-1.2.25.1.0163-1
Everything work fine but there is a error event in windows on all 4 hosts:
| Log Name: | Application |
| Source: | EmcPowerPathService |
| Date: | 3/11/2013 5:38:59 PM |
| Event ID: | 4 |
Task Category: None
| Level: | Error |
| Keywords: | Classic |
| User: | N/A |
| Computer: | XXXXXXXXXXX |
Description:
EMC Power Path Error: Host autoregistration: Error: Failed to update host registration info
Event Xml:
http://schemas.microsoft.com/win/2004/08/events/event ">
| 4 | |
| 2 | |
| 0 | |
| 0x80000000000000 | |
| 34933 | |
| Application | |
| xxxxxxxxxxxx | |
| Host autoregistration: Error: Failed to update host registration info |
angel_isakov
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100 Posts
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Posted March 12th, 2013 10:00
Yep, it's new feature in old cluster(Windows 2008R2 and PP 5.5SP1) this "auto registration" didn't exist.
Sam Claret
86 Posts
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Posted March 12th, 2013 10:00
Hello
This appears to be a new feature specific to PowerPath 5.7. We are currently researching it.
Thank you
Sam Claret
angel_isakov
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100 Posts
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Posted March 13th, 2013 14:00
Any idea how to fix this...?
I've checked all command in CLI, but there is no such a option.
Maybe new Power Path will work normal with windows 2012...
Sam Claret
86 Posts
3416
1
Posted March 13th, 2013 23:00
Currently there is no way to stop these events - the version of Windows is actually not relevant - it's the version of Microcode on the VMax or Flare code on VNX. Unfortunately when connected to DMX, CX type arrays and VNX or VMax running older code you will get these messages. Also possibly if using VPlex.
We are currently investigating with Engineering a method around this issue.
Thank you
Sam Claret
Technical Support Engineer III
Global Technical Support – SSG Windows
EMC Corporation
angel_isakov
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100 Posts
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Posted March 14th, 2013 06:00
Thank you Sam.
There is another way- to uninstall PP and use Microsoft MPIO, but then i can't use features like Thin pool reclamation and ODX..or i can?
Sam Claret
86 Posts
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Posted March 14th, 2013 06:00
I suppose you could do that however it is purely an informational message - it does not effect anything.
Sam Claret
Sean McPartlin
7 Posts
3417
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Posted May 6th, 2013 11:00
So where are we on this issue? we also are seeing this error on a 2008R2 cluster members. Other links online talk about a code update for our VNX to make this error go away. Can you confirm?
Thanks,
Sean~
angel_isakov
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Posted May 6th, 2013 23:00
Software update on VNX OE won't stop this error.
angel_isakov
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Posted March 12th, 2013 06:00
Tried all steps in this doc, but didn't help...
Unisphere connectivity status show hosts as host agent not reachable or connection registered manually.