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IT_SYSTEMS

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IT_SYSTEMS

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September 12th, 2024 14:24

RED008 Unable to extract payloads from Update Package

Hello,

i want to upgrade my IDRAC8 from 2.83 to 2.84 but i cannot upload the image.

RED008
Unable to extract payloads from Update Package

MY server is : PowerEdge R630

Regards.

  • DELL-Rey G

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    1068 Posts

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    Posted September 12th, 2024 16:08

    your file may have been corrupted during download, try downloading again and/or confirming the hash. fyi, I just did the update using this file on my R630. You could also try rebooting your idrac before uploading the file to the idrac and attempting the upgrade
    Rey
    #Iwork4Dell

  • martin.james78

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    Posted November 16th, 2024 12:21

    hi, i have had die same problem, 

    i managed to install the IDRAC firmware by manually downloading the file and install the update via the idrac login page / and brows the location of the file that I downloaded.

    The file needed for that update way is called: firmimgFIT.d9

    you need to download the "File Format: An application"

    it look like: iDRAC_3.32.32.32_A00 .exe ( note this was for a different server model R740)

    and extract the file with WinRAR

    then you get the needed: firmimgFIT.d9

    i was running 3.21.21.21

    then updated to 3.32.32.32 and then to 5.10.30.00_A00

    after 5.10.30.00_A00 was on the R740 server then I used the web interface and used HTTPS address and pointed it to downloads.dell.com

    then it done the update for me and now 7.00.00.173 is in my server

    Hope this helps