Solved!
Go to SolutionNS
Nermeen Seddik
3 Posts
0
314
December 14th, 2020 08:00
Charged Twice
Hello, I made an order on 29 November and my credit was charged , now on 13 December it was charged again for the same order, I need help, i called customer care from NON- American phone number and I lost all my credit on waiting!! , Please contact me, It is a serious problem and I need help to resolve it , chat me here or email.. Iam waiting
aalf103964
4 Posts
142
0
Posted November 15th, 2021 16:00
Hi,
I have the same problem, I made a purchase at DELL canada via PayPal and to my surprise DELL charged me 3 times!
Once on October 18, another on October 29 and once on November 9. Each date coincides with the day of purchase, the day the assembly was completed and the day it was shipped respectively.
What can I do to get the money back please I'm desperate.
DELL-Cares
Moderator
•
27842 Posts
•
742 Points
226
0
Posted December 14th, 2020 16:00
Hi,
Apologies for the experience you had with support. This is certainly not what we want you or any of our customers to go through. Please private message us the details of your concern.
Kiran J.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoice