I ordered a battery and power adapter from Dell on 3/21 and when I receive the confirmation email I notice the name and address is incorrect. I called Dell on 3/23 and was on the phone for 3 hours being transferred several times and still no resolution, On 3.24 I tried calling to fix the situation and make sure my account is correct and updated and was on the phone for 1 1/2 hours still no resolution and was transferred to customer service who informed me to call back in an hour because the systems were being updated but I was just talking to someone in another department who was using the system REALLY!!! Dell customer service is the worst.  My product is being sent to the wrong address, wrong name and no one can help to straighten this out. Customer service at Dell is the worst!!!!!!