Hello Kingstone,

I found this command in the deployment guide. You might try running it, then retrying, to see if that resolves the error.

platform bmc set lan_source static

Hi Dylan,

Isn't this for the BMC IPs only. Would this take effect on the controller management as well?

I apologize, I come from a server support background. Management IP, generally speaking, was in reference to the BMC/iDRAC. If that's not what you're looking for, try this instead.

ifconfig configtype eth0 static

Try

ifconfig configtype eth0 static  

 from command line and see whats reported than.

If you have to do all in the old manually fashion way:

#Top Controller
shellaccess developer
ifconfig configtype eth0 static
controller ipconfig eth0 10.71.63.xxx 255.255.255.0 10.71.63.yyy
system Purge PurgeType Basic PurgeShutdownType Reset

But even if the 3020 comes without installation support i always bother Dell support because the 7.2-3 was a nightmare for us and i say this as a certified installer.  With 7.4 is way better now.

Regards,
Joerg

@Origin3k​ This saved me with a new scv3020! Thank you.

After using the commands you listed, with a serial connection using the Putty app, and the USB cable that came in the box connected to the top controller, and giving it the IP and entering ALL the commands you listed, I was able to connect to the controller with the Storage Manager Client 2020 R1.20, build 20.1.20.48 using the IP I gave it. After connecting, it prompted me to do the initialization. All is well now.

The command:

system Purge PurgeType Basic PurgeShutdownType Reset

took about an hour to complete.

@cityofannapolis​ The hour it took mentioned above was for the update that it automatically installed after entering all the settings during the initialization.