Solved!
Go to SolutionEBR upgrade
Hi
I have followed the upgrade procedure in documentation emc networker and vmware intergration guide 302-001-580 rev 8
To upgrade our vmappliance. However when kicking off the upgrade it just sits at this screen.
No progress bar and i left it for 23 hours with no progress.
Is there logs i can look at that may guide me to see if the upgrade is progressing?
When i look at the ebr-configure.log under
I get the below.
854
1
Posted December 1st, 2015 18:00
The installation logs are located in /data01/avamar/repo/temp/ /tmp/workflow.log.
That said, I would recommend opening a service request for VBA upgrade issues.
854
0
Posted December 3rd, 2015 00:00
Have logged the call already speaking to Matthew Hyer. But he is in different time zone. So trying to make progress.
I do not see the workflow logs. I get the above progress screen but i do not see anything appearing in the temp folder. what is the mechanisms behind it where can i check if there is a process i can monitor see if it is working.
854
1
Posted December 4th, 2015 09:00
If there is no package directory inside repo/temp, the package was likely rejected by the installer. There are different reasons this can happen (e.g. corrupted download, wrong package, etc.). The details of package processing for this package will be found in /usr/local/avamar/var/avi/server_log/avinstaller.log.0 or one of the rolled avinstaller logs (.1, .2, etc.).
854
0
Posted December 9th, 2015 02:00
Hi Ian
Thanks for the reply i am still awaiting a response from emc on my logged call EMC SR#75805978.
I have checked the log and i see the errors as below.
But when i check the checksum i get it as fine.
854
0
Posted December 11th, 2015 16:00
I'm glad to hear you were able to get it resolved.
wayne18
1 Rookie
•
21 Posts
854
1
Posted December 11th, 2015 02:00
Hi Thanks
I have found a great document. Thanks to Megha Shrivastava. There was a space issue so had to dump the mcs_data_dump.sql and then support had to do some cleanups of the database. but all is good now.
https://emc--c.na5.visual.force.com/apex/KB_BreakFix_1?id=kA1700000001690
https://emc--c.na5.visual.force.com/apex/KB_HowTo?id=kA0700000004XYJ