Customer Care

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• Dell Account Set to Wrong Region

  Started By

  P

  pranavn21

  Sep 21, 2026

  Customer Care

  pranavn21

  updated

  2 months ago

  47

  0

  0

• Request for Brand-New Replacement Part and Transparency Regarding Refurbished Components

  Started By

  S

  sridhar87

  Sep 21, 2026

  Customer Care

  Last response by

  ejn63

  2 months ago

  67

  0

  1

• Trying to use Prepaid Visa and Mastercard Gift Cards and facing errors

  Started By

  M

  Mars____

  Sep 18, 2026

  Customer Care

  Last response by

  Mars____

  2 months ago

  115

  0

  4

• Formal Complaint – Deceptive Billing Disclosure and Unauthorized Charge

  Started By

  S

  sabdar58

  Sep 18, 2026

  Customer Care

  Last response by

  sabdar58

  2 months ago

  96

  0

  2

• Customer service = AI Loop

  Started By

  M

  Mcook21

  Sep 12, 2026

  Customer Care

  Last response by

  Mcook21

  2 months ago

  164

  0

  6

• ID.me additional 5% discount is false.

  Started By

  D

  deislander

  Sep 18, 2026

  Customer Care

  deislander

  updated

  2 months ago

  49

  0

  0

• Payment

  Started By

  SU

  Sami Ullah

  Sep 18, 2026

  Customer Care

  Last response by

  jhondanial001

  2 months ago

  47

  0

  0

• Damaged Screen by Dell- Dell Pro Max 16 Plus MB16250 – damaged during onsite repair on a week ago still awaiting resolution

  Started By

  D

  delb01

  Sep 18, 2026

  Customer Care

  delb01

  updated

  2 months ago

  50

  0

  0

• Formal Complaint – Extremely Poor Depot Repair and Customer Service Experience

  Started By

  H

  HaythamSalem

  Sep 17, 2026

  Customer Care

  HaythamSalem

  updated

  2 months ago

  59

  0

  0

• Lost delivery -> Dell is MIA

  Started By

  G

  GBonDell

  Sep 16, 2026

  Customer Care

  Last response by

  ejn63

  2 months ago

  64

  0

  1

• Why are my users getting this email

  Started By

  C

  CyberSage

  Sep 16, 2026

  Customer Care

  Last response by

  DELL-ChrisM2

  2 months ago

  108

  0

  7

• Request for OEM Authorization / GeM Authorization Code – Dell All-in-One Desktop

  Started By

  VE

  VB Enterprises

  Sep 17, 2026

  Customer Care

  Last response by

  DELL-ChrisM2

  2 months ago

  61

  0

  1

• Locked out of Dell account — old email no longer exists

  Started By

  S

  smb_ryan

  Sep 16, 2026

  Customer Care

  smb_ryan

  updated

  2 months ago

  53

  0

  0

• No shipping label

  Started By

  D

  dhendricks37

  Sep 16, 2026

  Customer Care

  dhendricks37

  updated

  2 months ago

  59

  0

  0

• Missing 64GB RAM(2x 32GB) After Authorized Dell Repair

  Started By

  R

  Repiv

  Sep 15, 2026

  Customer Care

  Last response by

  Repiv

  2 months ago

  87

  0

  1