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Go to SolutionXPS 9370 shut down reboots Windows 10 every time
I've got a weird issue on my new 9370.
When I shut it down, it never actually shuts down. I can do this via the button, via shutdown or command line, and it appears to shut down, but when you hit the power key, it resumes its last state, and if you leave in bag, it runs out of battery.
The only way to get the bios boot is via restart.
Any ideas? thanks
Robert P (retired)
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Posted January 26th, 2018 04:00
Hi Matt-UK,
Thanks for posting. Apologies that your 9370 is not working as expected.
As for the re-starting issue, please try this:
Go to Settings
Select Power & Sleep
Select Additional power settings on the right
Select choose what closing the lid does
Select change settings that are currently unavailable
On shutdown settings, Un-Select Turn on fast startup (recommended)
Robert P (retired)