XPS 13 9300 keeps charging battery when reaching charge threshold
Recently bought a XPS 13 9300, wanted to setup my battery to extend long term battery life. As read on this site and others, it was recommended setting Custom in Dell Power Manager. I set it to min 50, max 80.
Whenever it charges to 80%, it will initially stop charging the battery and use AC power. However, couple minutes or so after this, it will begin charging the battery for ~10-20 sec then switch back to AC power. It will then keep cycling like this. I can tell this because the white light below the trackpad will annoyingly keep lighting up and turning off. Even if I charge the laptop to 90% and then turn on these Custom settings, it will keep doing this charge cycling.
Has anyone experienced this and is this normal behavior? If not any ideas on a fix? Thanks.
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So it's probably doing the right thing, just annoying that you see it. The system might take power from the battery in bursts conditions. Just annoying that you see indications it's doing it.
Change the times to those shown below for one day, then copy that to all the other days. Basically the point is to choose times so that it always wants to use wall power only when you're using your computer.
With peak shift set in this way, your computer won't charge but will use power from the power adapter. When the battery falls below whatever arbitrary percentage you want (it takes a week or more for this to happen), I manually turn peak shift off so that it charges, then I manually turn peak shift back on to stop it.
This same thing is happening with the xps 13 9310 I purchased two days ago. I have it custom set in power manager to start charging at 90% and stop at 95%. It charges up to 95%, the charge light goes out, and 20 seconds later the charge light is back on, the battery indicator in lower right corner shows charging, which lasts about 15 seconds. The laptop then stops charging for 20 seconds, and then starts charging again as described above. The white charging light coming on and off, like a Christmas tree light, is driving me crazy! Dell, if you can't solve this issue then please provide a BIOS option to disable the white charging light. I don't want to cover it with black tape, as it would look tacky.
Thanks for your help Ultrabook-Hero, but the issue is still here for me
Even if I schedule to use AC without charging the battery, the charging light blinks randomly meaning the battery is charging, then stop charging and so on.
I'm still looking for a fix or an other workaround as I don't think the battery likes this unexpected behaviour (starts charging for 2 sec, then stop during 10 sec, starts charging 2 sec again, ...)
same problem with an XPS 9300. a technical support person entered my computer and reinstalled the application, but in vain. is a bug, dell, are you serious? solve this once. I tried all the above options, the battery continues to charge, after a few seconds in which not charging text appears
UPDATE (ISSUE RESOLVED!):As I well suspected and wrote yesterday, there is a problem with dell power manager software. Well, the technical support wrote to me: "You need to restart the system and start tapping F2 key when Dell logo appears to boot into BIOS.
Once done, go to "Power Management"> go to battery charge configuration> Choose Custom mode and select the values for the Charge start and stop.
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Posted August 3rd, 2020 20:00
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