alwaysthilak

updated

4 years ago

A

alwaysthilak

1 Rookie

•

5 Posts

0

2304

September 13th, 2022 07:00

No sound

Hi, There is no sound coming from browsers and apps unless I am connecting with Bluetooth audio devices. The audio drivers are up-to-date. The test sounds are working on the laptop but there is no sound coming from any browsers or youtube apps.

  • alwaysthilak

    1 Rookie

    •

    5 Posts

    1352

    0

    Posted September 16th, 2022 02:00

    Hi, Today I received  audio driver update from the Dell support assist tool, Realtek Sound driver. After installing the driver now the speakers are working. 

  • filbert

    6 Operator

    •

    1846 Posts

    1421

    0

    Posted September 13th, 2022 07:00

    Click the sound icon on the systray area of the taskbar. Using the device list that appears, select your laptop speakers.

  • alwaysthilak

    1 Rookie

    •

    5 Posts

    1400

    0

    Posted September 14th, 2022 02:00

    Nice try. If it was that easy. I wouldn't come here for the solution.

  • alwaysthilak

    1 Rookie

    •

    5 Posts

    1397

    0

    Posted September 14th, 2022 03:00

    Its official speakers are not working. Test sounds are not working through speakers. I have updated and reinstalled the drivers. Any solution, please?

  • 1378

    1

    Posted September 14th, 2022 08:00

    Fixed mine. Go to control panel > hardware and sound > manage audio devices > realtek speakers > advanced > unclick/turn off "enable audio enhancements. Stupid that is the issue but seems to work for youtube at least

  • 1378

    0

    Posted September 14th, 2022 08:00

    Same issue, just noticed today. Have run the diagnostics and it was unable to fix it. Seems like ever since I synced bluetooth headphones. Even with bluetooth turned off and output set as computer speakers there is no sound. The 'test' sound works fine in both the left and right. Restarted multiple times, made sure everything is up to date and nothing.

  • alwaysthilak

    1 Rookie

    •

    5 Posts

    1352

    0

    Posted September 16th, 2022 02:00

    I did what you said, still not working

  • woyteg

    1 Message

    1111

    0

    Posted November 15th, 2022 05:00

    This one worked for me, thanks. Dell XPS 9xxxx

  • SysitWP

    1 Rookie

    •

    17 Posts

    956

    0

    Posted December 7th, 2022 12:00

    Reinstalling Realtek driver fixes the problem, unfortunately, the problem comes back again... I still have this problem on Latitude.

  • sandipbinnar

    1 Message

    194

    0

    Posted December 27th, 2022 10:00

    Sound problem is big issue with dell laptop, when my laptop auto updated, my sound not working, either wired head phone stop working and Bluetooth headphone starts working or vice versa , after i update drivers then again laptop sound behaves opposite like Bluetooth stop working and wired headphone working.  Dell please find solution for this.