‎Unable to download software of internet | DELL Technologies

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shirljj7

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20 years ago

shirljj7

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7483

January 26th, 2007 22:00

Unable to download software of internet

Computer says the Install Shield Engine (kernal exe.) missing

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mombodog
2 Intern
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12735 Posts
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Posted January 27th, 2007 01:00
Have you done a windows update lately?
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shirljj7
8 Posts
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Posted January 29th, 2007 15:00
Just the windows updates that come from windows.
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shirljj7
8 Posts
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Posted January 29th, 2007 16:00
The computer says the windows installer is missing when I tried to install the update to adobe flash player last week
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Hemant Krishnan
20 Posts
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Posted January 29th, 2007 17:00

Try Downloading & Installing Windows Installer 3.1 Package from http://www.softwarepatch.com/windows/wininstallnt.html

After doing that try checking if there are any entries in Add\Remove Programs. If so remove them. After removing any all possible entries, then trying installing the Adobe software. In addition to installing the software update, if you still have problems, have a look at this: http://support.microsoft.com/kb/315346

Message Edited by Hemant Krishnan on 01-30-200712:43 AM
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shirljj7
8 Posts
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Posted January 30th, 2007 18:00
Anyone out there who has any advise I am willing for your HELP. Please I am not computer illerate, but do not understand how to correct these type of problem.

Thank you

Shirley

Message Edited by shirljj7 on 02-09-2007 01:03 PM