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continuem1
17 Posts
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3461
June 19th, 2008 17:00
Reinstallation CD
I have windows xp home,when I try to boot from the CD to try to get to the windows xp setup screen and use the repair option, it won't come up to the windows xp setup screen. I followed it step by step how to boot from the CD and get to the setup screen from the owners manual but it is not working. When I put the CD in it comes up with a screen with some options one is to install windows when I click on that it say's it can't install windows because the version I already have is newer then the one on the CD, I have service pack 2, the reinstallation CD is service pack 1. I have a Dimension 2400. Thank you for your help on this.
continuem1
17 Posts
87
0
Posted June 20th, 2008 18:00
Thank you for that information, I ordered the back up CD,s.
Alexandra_P
4 Apprentice
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2554 Posts
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Posted June 19th, 2008 21:00
That's correct - you can't repair SP2 with an SP1 CD, though you can still use it to reformat and reinstall back to SP1. The thread below lists several options; the easiest is to order replacement disks from Dell, which should come with SP2 (see the accepted solution):
http://www.dellcommunity.com/supportforums/board/message?board.id=sw_winxp&message.id=249704&query.id=191585#M249704