Help

Start a discussion
UNSOLVED

jose987

updated

14 years ago

J

jose987

1 Message

0

5170

February 1st, 2013 09:00

Problem downloading drivers

I've been having some trouble downloading crivers for my computer. In the website it asks me to enter the Service Tag, so I did but after some time this appears:

'We're sorry

The Dell Driver Analyze Utility currently does not support your operating system. To search for drivers, please enter your Service Tag or choose your product model. Click on “Back to Results Page”.
to return to the Drivers & Downloads page.'
If I select the 'Automatically detect my Service Tag for me' tab, the same problem appears.
If been trying to solve this for a long time and can't figure out whats wrong.
  • DM

    DELL-Manshu S

    6 Operator

    •

    2160 Posts

    326

    0

    Posted February 1st, 2013 10:00

    Hi jose987,

    Welcome to the Community.

    Please provide me the system model and operating system installed on the computer so that I can provide you the direct link for the drivers.

    Thanks & Regards
    Manshu S
    #iworkfordell

  • D

    davepen

    1 Rookie

    •

    6 Posts

    •

    8 Points

    326

    0

    Posted February 14th, 2013 15:00

    I am receiving this same error running Windows Vista (SP1) on a Dell Latitude E5400. I can see the DellSystemDetect.exe process running (using about 12MB of memory).

    Dave

  • DM

    DELL-Manshu S

    6 Operator

    •

    2160 Posts

    326

    0

    Posted February 18th, 2013 01:00

    Hi Dave,

    Thank you for the reply.

    Please click the link mentioned below which may help you download the drivers:

    ftp.dell.com/.../latitude-e5400.html

    Please keep me posted with the results.

    Thanks & Regards
    Manshu S
    #iworkfordell

Dell Support Resources

Latest Solutions

View More