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jandmmcdaniel

updated

22 years ago

0

41154

April 4th, 2005 02:00

Outlook Express

I just bought a new Dell computer last week and after setting up outlook express I keep receiving the same old emails every day I have received the past week.  I tried uninstalling outlook and reinstalling it, removing the accounts out of outlook and putting them back in and contacting my ISP.  Here's the kicker though, today I had an idea.  Before I checked my email for the first time today through Outlook Express, I logged into my webmail from my ISPs website and the only emails that were on the server were the ones I had received over night.  Than I opened Outlook Express and alas, all the emails from the past week since I've gotten this computer showed up.  So I've established that its not a mail server issue, its something with my computer.   It happens every day, I receive the same emails I've received in the past week.  I just don't know what else to do, any suggestions?  I'm so tired of getting 400+ emails a day and everyday the number grows.
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    Posted April 4th, 2005 03:00

    Thank you so much.  I'm pretty desperate at this point, I'll try this for the meantime.  :smileyvery-happy:
  • chuket

    1388 Posts

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    Posted April 4th, 2005 03:00

    Until you get it sorted out correctly, you can try MailWasher from here and delete them before they get to your download account:

    http://www.mailwasher.net/

    If this works, it is only a bandaid until the real reason is discovered.

    Message Edited by chuket on 04-04-2005 12:08 AM

  • JarmoD

    171 Posts

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    Posted April 4th, 2005 13:00

    I know that you said that the emails aren't visible through Webmail, but let's just check something.  In Tools | Accounts | Mail | | Properties | Advanced, you don't have "Leave a copy of messages on server." checked, do you?
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    Posted April 4th, 2005 15:00

    Actually I didn't think about that but I looked and its not selected.  hmmm, I have no other idea what it could be.  Thanks for your suggestion though:smileyhappy:
  • JarmoD

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    Posted April 4th, 2005 16:00

    I'd not be too hasty to let your ISP off the hook.  I'd temporarily install another POP3 client, for example Mozilla Thunderbird.  If it also retrieves the old emails then your ISP's Mail Server is at fault, despite the fact that its Webmail client does not show the old emails.
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    Posted April 4th, 2005 22:00

    Now that was a good idea.  I downloaded Incredimail because I was going to download it anyway and guess what?  It done the same thing.  Now I'll just have to call Charter back and tell them that it might actually be something with their servers.  Thanks!
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    Posted April 5th, 2005 01:00

    Okay I'm going to give you an update and you can tell me what you think.  I went to my webmail and checked my messages and deleted ALL OF THEM.  Then I opened up Outlook Express 30 minutes later and and received the same messages I just deleted.  What do you think, server or computer problem?
  • JarmoD

    171 Posts

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    Posted April 5th, 2005 02:00


    I went to my webmail and checked my messages and deleted ALL OF THEM.  Then I opened up Outlook Express 30 minutes later and and received the same messages I just deleted.  What do you think, server or computer problem?

    I'd say server problem.  Strange as it sounds, these things can sometimes be caused by the content of one particular message e.g. an asynchronous server-side process attempts to delete all the emails marked for deletion but then fails on one of them and aborts, leaving all the messages intact.
     
    Given the symptoms and your repro with a 2nd POP3 client, your ISP should have enough to go on.
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    Posted April 5th, 2005 02:00

    Thanks for all your help.  I'll see what they can do. 
  • PTwhizbang

    16 Posts

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    Posted April 5th, 2005 04:00

    Hi I was dealing with the same problem. On a guess I thought about the Spam blocker in the Mcafee software. It keeps a copy of Both Blocked and Accepted email. I went and had it delete all the emails in both of those categories and no more repeat email. Hope this is of some help to ya.