Help

Start a discussion
UNSOLVED

Stella1609

updated

19 years ago

S

Stella1609

7 Posts

0

6567

May 29th, 2007 16:00

Media Direct problem after upgrading, and question about clean install . . .

I upgraded to Vista about two weeks ago and have really been enjoying it. I haven't had any major issues, but I'm having an interesting problem with my Media Direct. I can still boot to MD via the hotkey, and I can access MD via my start menu while in Windows, but if I press the MD button while already in Windows, nothing happens. In XP, the button would always launch MD. Is there a fix for this?
 
Also, I installed Vista as an upgrade and now I'm kind of thinking I'd like to do a clean install. Will I have a problem trying to activate it with the same key after a reinstall?
 
Thanks!
 
Laura
  • C

    C3PO5

    2 Intern

    •

    2693 Posts

    164

    0

    Posted May 29th, 2007 21:00

     Hi Laura
    A clean install is better if you have problems you can,t work out with the upgrade
    and you can call Microsoft if Vista does not reactivate and tell them about the problems
    you have had i am sure they would help you.
    I can,t help you with the other problems you have , but others may jump in and help you.
    Good luck
  • I

    inspiron_wvhpe

    2 Intern

    •

    761 Posts

    164

    0

    Posted May 30th, 2007 15:00

    Here's the Dell Downloads and Drivers page. Just type in your service tag number or you product model and there will be a list of drivers to download. You will need to download the Dell Quickset Application. http://support.euro.dell.com/support/downloads/index.aspx?c=uk&clearsystem=true&l=en&s=gen.
     
    I agree with C3PO5 I did a clean install with Vista Home Premium and it runs a lot smoother and a little faster than an upgrade. Just remember to backup all your data before doing the clean install.


    Message Edited by inspiron_wvhpe on 05-30-2007 05:54

    Message Edited by inspiron_wvhpe on 05-30-2007 05:55 PM
  • S

    Stella1609

    7 Posts

    164

    0

    Posted May 30th, 2007 17:00

    I already have the updated version of Quickset--I went through Dell's site and updated everything when I did the original install.
     
    It's not really worth reformatting my computer for this one application that I can still access another way; the only reason I'll actually do a clean install is if I get bored. My memory/hard drive usage/performance are all fine.
     
    Thanks,
     
    Laura
     

Dell Support Resources

Latest Solutions

View More