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daphin
updated
2 months ago
1 Rookie
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1 Message
4 Points
0
137
September 7th, 2026 05:25
Issue with support portal account enable
1 person also has this problem
Responses (3)
Solutions (0)
DELL-Josh Cr
Community Manager
9790 Posts
45217 Points
5
Posted September 8th, 2026 12:22
Hi, is it still doing this when you try to create an account?
JT-Net
5 Points
3
Posted September 24th, 2026 19:53
Is this related to the NGSSO issue possibly? We are getting the same errors and I found some information stating that pre 8.0.330 can't connect anymore due to Dell Identity changes. We are running 8.0.310 are wondering if this is why?
2
Posted September 24th, 2026 19:59
Hi, most likely yes as it won't connect to the neteork.
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DELL-Josh Cr
Community Manager
•
9790 Posts
•
45217 Points
5
0
Posted September 8th, 2026 12:22
Hi, is it still doing this when you try to create an account?