
UNSOLVED
D
DebFromLodi
1 Rookie
•
97 Posts
0
691
January 21st, 2010 08:00
Personal Security Removal
I have been working on my daughter's computer. She does not have Personal Security installed but she continues to get the messages to install it. Please read:
This computer is in danger with malware! They can seriously harm your private data and files, and should be healed immediately. Return to Personal Security and download it to secure your PC. (Space to check OK or Cancel)
(The above box (window) partly covers the first larger window)
Computer Scanning process:
Shared Documents My Documents
11 threats 23 threats
Hard Drive
- - - - - - - - -- - - -- -- - -- - -- - -- - -- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Local Disk (C:) Local Disk (D:)
24 threats 10 threats
(On Lower part of the first (larger) window)
-----------------------------------------------------------------------------------------------------------------------------------
Threats and actions:
Name Risk level Date Files infected State
--------------------------------------------------------------------------------------------------------------------------------
?W32/Virut.al Critical 11.18.2008 35 Waiting removal
?Exploit-MS Word " " " "
?Win 32:Delf-XQ " " " "
--------------------------------------------------------------------------------------------------------------------------------
Description:
This program is potentially dangerous for your system. Trojan-Downloader stealing passwords, credit cards, and other personal information from your computer.
Advice:
You need to remove threat as soon as possible.
(A third window.)
Window Security Alert
To help protect your computer, Windows Web Securituy has detected trojans and is ready to remove them. (End of message)
I ran malwarebytes and it did not find anything. I looked for it under Computer, program files, common files but it is not installed there either. My guess is that it is not installed but how does she get rid of the constant messages that she needs to install the software?
Thank you so much in advance.
Responses (0)
Solutions (0)
