sjhan0908

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7 months ago

S

sjhan0908

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August 5th, 2024 07:51

The specified license file is invalid. (Error Code:0x2800120)

I am reaching out to seek assistance regarding an issue I have encountered with the Unity VSA community version 5.3.
After several installations of the latest Unity VSA and generating the license file, I continuously receive the following error message when attempting to upload the license:
"The specified license file is invalid. (Error Code:0x2800120)"
Despite following the recommended procedures, I have been unable to resolve this issue.
Could you please provide guidance on what might be causing this problem and how I can successfully upload the license file?

  • sjhan0908

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    Posted August 6th, 2024 08:06

    @DELL-Sam L​

    Hello Dell-Sam L.
    I just solved the problem.
    It is the same license xml file, but the xml file downloaded from "https://www.dell.com/en-us/dt/products/elmeval.htm" generates an error, but the one received by email is valid.
    Thank you for your help.

    Best regards

  • DELL-Sam L

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    Posted August 5th, 2024 16:00

    Hello sjhan0908,

    I have sent you a link to the download via your email address on file. You can use that link and it should complete your install.

  • sjhan0908

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    Posted August 6th, 2024 07:10

    @DELL-Sam L​ 

    Hello Dell-Sam L,

    I have reinstalled using the file from the link you provided and generated and uploaded the license, but I am still encountering the same error. Could there be another issue?

     system-uuid : 164CB479-AB5B-667B-B328-F7D9EA27E3E4

    Best regards

    (edited)

  • Nomiba8a

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    Posted September 15th, 2024 15:31

    @DELL-Sam L 

    I have encountered a same problem when import UnityVSA 5.3.0 xml license, can you please help me fix it?

    UUID: E44FFA40-AE44-EF04-2AB4-E53B1F56665A

  • DELL-Sam L

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    Posted September 16th, 2024 16:47

    Hello Nomiba8a,

    I have sent you the link to the email address on file.

  • Nomiba8a

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    Posted September 17th, 2024 06:03

    @DELL-Sam L​

    It's working now, Thanks a lot for your help!

  • GenesisChavador

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    Posted September 18th, 2024 21:24

    @sjhan0908​ Hello

    Can you give me de email to request the license?

    Best regards

  • GenesisChavador

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    Posted September 18th, 2024 21:25

    @DELL-Sam L​ 

    I have the same problem can you help me with this?

    Best regards

  • DELL-Sam L

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    Posted September 19th, 2024 10:13

    Hello GenesisChavador,

    I have sent you the link.

  • jrick-tmxx

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    Posted October 14th, 2024 09:03

    @DELL-Sam L​ Could you please provide me with the email address ? I have the same activation issue