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sirmarino

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12 years ago

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sirmarino

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September 19th, 2014 04:00

Missing power plans ad errors on Dell Power Manager

Hi all,

with pleasure I've updadet my venue pro 7130 with the A13 bios, and I see some improvements in the fan noise. I've also installed the dell power manager utility but some issues are preventing the program to run correctly.

in windows\power options I have only two choices, Balanced and Dell.

opening the dell power manager 2.0 and entering in thermal control immediatly it is reported the first error: " warning: unable to retrieve thermal management information".

in the menu are visible the thermal control options ranging from quiet to ultra perforrmance but selecting any of them and applying returns another error:"warning: unable to apply thermal mannnagement setting".

at this point i have tried to run the program as admin and reinstalling the dell power manager but nothing helped, any advise on how to fix both the issues? it is annoying i cannot manage the performance and the consumption, as it s reported in this article it should be working fine instead...

http://www.dell.com/support/Article/us/en/04/SLN292577/EN

  • Lanurd

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    Posted September 19th, 2014 05:00

    I installed it and removed it 12 hours later. It still throws an error message "Lost contact with battery" every time it goes into IRST S4 deep sleep.

  • sirmarino

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    Posted September 19th, 2014 06:00

    I see I'm not alone then, but as the cpu throttling and fan issues are very annoying I do hope someone from Dell can confirm a fix for the power management in order to make us able to manage the device as it should...omn the other hand, they're suggesting to use a tool that doesn't work... :)

  • sollapse

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    Posted September 19th, 2014 19:00

    I noticed this today as well. Maybe the Power Manager has to be updated to whatever changes were made in the BIOS code.

  • Lanurd

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    Posted September 19th, 2014 21:00

    I noticed this today as well. Maybe the Power Manager has to be updated to whatever changes were made in the BIOS code.

    Looks to me like this is just a graphic way to tune on/off options in the BIOS that are not in the Power plans.

    Acts similar to the Intel Graphic interface for IRST which also is not in the power plans.

  • sirmarino

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    Posted September 20th, 2014 02:00

    sollapse

    I noticed this today as well. Maybe the Power Manager has to be updated to whatever changes were made in the BIOS code.

    Looks to me like this is just a graphic way to tune on/off options in the BIOS that are not in the Power plans.

    Acts similar to the Intel Graphic interface for IRST which also is not in the power plans.

    Mh I don't think so... before updating to power manager 2.0 I had 1.0 that hadn't any thermal or fan control feture but, installing the 1.0 creates new pover profile. To me the tool never worked, I'm thinking to do a clean install but I would like to avoid it if some Dell rep has a better idea than this. 

  • Chrischi

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    Posted September 22nd, 2014 11:00

    I am also very interested to use the Power Manager 2.0 for the thermal options it offers, as I hope they are better than the build in from Windows. Even if not, I would like to use the Dell Option for this, but I am also not able to change the settings to Quiet or Max Performance, it always says, it doesnt get thermal Info or something like that... I am also on Bios A13 for my Venue 11 Pro with i5 4300Y.

  • Bcr5

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    Posted September 29th, 2014 15:00

    I get the same error with the new power manager 2.0 and bios A13.

  • MarkT1891

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    Posted October 1st, 2014 03:00

    Yep... same issue here. 13 BIOS with Power Manager 2.0... cannot change the thermal control settings.

  • 9InchPianist

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    Posted October 2nd, 2014 08:00

    + 1 Here.

  • Lanurd

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    Posted October 5th, 2014 07:00

    I installed it and removed it 12 hours later. It still throws an error message "Lost contact with battery" every time it goes into IRST S4 deep sleep.

    It just dawned on me that the Dell Command -  Power Manager 2.0 is most likely NOT meant for my 7130 vpro i5 4300y 8/256 since it uses Inter Rapid Start Tech for sleeping. The system is sleeping peacefully in it's own 8gb SSD partition exactly where I left it when I personally put it to "sleep".  The Button and Lid do nothing except turn the tablet on.

    I did allow it to sleep after 5 minutes if on Battery but this function has stopped since A13 was installed.