UNSOLVED

TravelingJack

updated

13 years ago

0

2919

March 2nd, 2014 19:00

Integrated Bing

I have a nearly new Dell Venue 8 Pro tablet, which does many things properly. One thing the tablet doesn't do properly is conduct a search using the integrated Bing search engine that is part of the Charms menu. If I attempt to type a search topic (say, Mississippi River) into the Start screen using the virtual keyboard, the software lags my physical key selections somewhere around Mississ. If I persist and somehow get the whole search string in the search field and begin the search, the software struggles and struggles and finally gives up with an appropriate error message. The same sequence happens if I open the Charms bar and enter the search string directly into the search field using the virtual keyboard. I called Dell and complained about the reluctant search function, which doesn't occur if I use pure Bing or Google. The tech agreed the problem existed but didn't have a solutions. However, he said a copy of our recorded conversation would be forwarded to engineering for their consideration.
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