Sorry to bump up this thread, but any solution to this tablet?

Was your system turned off for the 4 months or was it in connected standby?  The battery enters into "safe mode" if it is not used for a long time and if the battery level is critically low.  It can be re-activiated but you will need to send the unit to the repair depot.

If your system was turned off and the battery level was still high, then it could be a different issue. 

It can be re-activiated but you will need to send the unit to the repair depot.

Hi Adriana

Thanks for the reply. Is this normal for Dell venue, XPS and latitude products?

I have A LOT of dell tablets and 2 in 1's but i dont use them all the time they stay off for months sometimes.

Also to get it re-activiated by sending it to a repair depot, i am guessing this is going to cost since some products are out of warranty?

Thanks

Karan

It can be re-activiated but you will need to send the unit to the repair depot. Hi Adriana Thanks for the reply. Is this normal for Dell venue, XPS and latitude products? I have A LOT of dell tablets and 2 in 1's but i dont use them all the time they stay off for months sometimes. Also to get it re-activiated by sending it to a repair depot, i am guessing this is going to cost since some products are out of warranty? Thanks Karan

Hi Karan,

It should be the case for all products that use these types of batteries.  Just be sure to have a good charge on your batteries before you power them off (>50%) to avoid this issue. 

There will likely be a charge for the depot service, but I do not know the amount.  The support numbers can be found here:  www.dell.com/.../customer-support-phone-numbers

Regards,

Adriana

Did you ever get this resolved?  If so, cost?  I too have this problem now and the warranty expired 03/22/2015.  This is not good!

I have a similar issue, but the tablet had not been off for an extended period of time. It is also just out of warranty.  

We have many Venue 8.1 Pro units so I swapped a known good battery and nope, it will NOT power on.  No matter what I do, all I get is 3 blinking lights.

I have tried the power and volume + as well as power and volume -, but nothing.  I'm worried that if it has happened to one unit, it might happen to the 80 or so other units in the field.  I am NOT a happy camper.

Any update to this would be greatly appreciated. 

I have this problem as  well  now on  12  of my tablets.  Having to  send  them in is  not  an acceptable solution.  Has anyone had  any success???

I  feel  like  it  is  off  warranty so Dell  doesn't care.

Sadly this is a known problem with many tablets of many different makes using that type of battery as has already been stated in this thread. Similarly no manufacturer that I am aware of will bring them back to life without charge once out of warranty.

Sorry for the no replies.

No I have not been able to fix it yet.

I have kind of given up. I have a few of these tablets, feel stuck with them useless. Just decided to cut my losses with Dell and move on.