UNSOLVED

Opgailey

updated

2 years ago

O

Opgailey

1 Rookie

•

21 Posts

0

10718

November 12th, 2018 01:00

iDRAC 9 - Express to Enterprise Upgrade

Hi all,

I have a new PowerEdge R540 server that came with iDRAC9 Express (I forgot to include Enterprise when I built the configuration).

Is it simply a licence required to unlock the iDRAC Enterprise features (primarily the virtual console)?

If so, is it just a matter of acquiring the following licence and entering a new licence key?

https://www.uk.insight.com/en-gb/productinfo/server-accessories/0007497747-00000001

Thanks.

  • DELL-Josh Cr

    Community Manager

    •

    9790 Posts

    •

    45217 Points

    9419

    1

    Posted November 12th, 2018 08:00

    Hi,

    Yes, you just need to install the license to unlock the additional features.

  • Opgailey

    1 Rookie

    •

    21 Posts

    9396

    0

    Posted November 13th, 2018 01:00

    Perfect. Thanks for confirming. I just wanted to make sure it was only a software/licence restriction (and not the wrong hardware) before approaching our Dell account manager.
  • Aamir Ilyas

    1 Rookie

    •

    1 Message

    •

    2 Points

    0

    0

    Posted March 21st, 2025 09:30

    I am encountering the same issue with the 4 x R760 iDRAC9 16G Express edition and need to upgrade to the Enterprise edition. What SKU is required to upgrade my licenses?

  • DELL-Marco B

    Moderator

    •

    3980 Posts

    0

    0

    Posted March 21st, 2025 09:45

    Hello,

    to have SKU please contact Dell sales team or a partner because our technical support is not dealing SKUs.

    Thanks

    DELL- Marco B

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

    Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!