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Problems with system freezing
I'm having a weird problem with my Dell Dimension C521. My work just purchased this computer for me about 4 or 5 months ago and I have daily problems with it. What happens is the whole thing will freeze up for about ten seconds, then un-freeze, then about 30 seconds later it will do the same thing. This keeps happening until I reboot my computer, but then the same thing will begin happening only one or two hours later. This is a huge inconvenience for me to reboot my computer every hour while working. Any ideas as to why this is happening? My coworker has a Dell Dimension 3000 and she has never had any problems like this.
- When I ran the express test this is the error message I received:Error Code 0F00:137BIDE device failed: Blank media or no media is present in optical drive.Test requires media with data(Resource CD, Installation CD)I have no idea what that means. Also, I tried to set my computer to safe mode however when I pressed F8 repeatedly as it was starting up, I never saw a menu.Is that error message significant or do you have another suggestion on how I can set my computer to safe mode?Thank you so much for your help.
- That error message says that there wasn't a disk in your cd drive, so that's no big deal if that's the only error code that came up. As far as getting into safe mode, the best thing to do is to repeatedly hit F8 as soon as the Dell Logo screen. What that will do is allow you to see if there is a program loading in normal mode that is causing your problem, or if there may be a problem with Windows or a hardware problem that the express test didn't catch.
Noxo
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Posted June 7th, 2007 19:00