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sgslot

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20 years ago

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sgslot

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August 23rd, 2006 01:00

PROBLEM PLAYING DVD'S, CAN ANYONE HELP

HI, I HAVE A DIMENSION E310 AND I PUT IN A GEFORCE 6200 VIDEO CARD AND 1GB OF RAM IN MY SYSTEM. I DISABLED THE INTEGRATED VIDEO AND CONNNECTED THE MONITOR TO THE VIDEO CARD. MY GAME CD AND MUSIC CD'S  WORKS GOOD BUT MY MOVIE CD'S DO NOT PLAY, I DON'T GET SOUND OR PICTURE, MY COMPUTER JUST FREEZES UP. I USUALLY PLAY MY DVD'S  USING WINDOWS MEDIA PLAYER. MY DVD'S WORKED BEFORE I PUT THE VIDEO CARD IN, AND I KNOW IT'S NOT THE DVD BECAUSE I TRIED ABOUT TEN, AND THEIR ALL NEW. WHAT CAN I DO TO FIX THIS  PROBLEM. CAN ANY ONE HELP ME, THANX
  • Predator

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    Posted August 23rd, 2006 11:00

    Hi Sgslot,

    Usually the installation of a new video card will over-write the files/drivers/ that effect the codecs of your DVD software. I would suggest you consider uninstalling the DVD software, Dell has been shipping PowerDVD for the last few years.

    Best Regards,

    Jeff
  • sgslot

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    Posted August 23rd, 2006 12:00

    thanks for a respond, but How do I uninstall the dvd software. Im kinda slow with the computer world
  • Predator

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    Posted August 23rd, 2006 13:00




    Hi Sgslot,

    I always like to check and see if the program itself has an uninstaller first.
    Click Start / All Programs, then search for PowerDVD.
    If it is not listed there, then go to Control Panel and see if it is listed. However, please double check that you have the software disc first. Dell stopped shipping them unless requested. You may have to call Dell and request your discs if you do not have them.

    Now if you are in a pinch, there are a couple of pretty good free decoders that seem to work well with Windows XP.
    Click on the CD/RW link in my post and scroll to Section 7-5, article 15.


    Best Regards!




    God, grant me the senility to forget the people I never liked anyway,
    the good fortune to run into the ones I do and the eyesight to tell the
    difference.



    CD/RW Link

    Message Edited by Predator on 08-23-200610:17 AM