I have a dell Dimension 3000 and was sent a DVD to install by Dell. I plugged in all the power cords I used the existing module strip ID as Driver 1 and Driver 2 . I put my computer together and it is reading new hardware ,but says that there is no disk when I have one installed. People have told me there is a selector switch but I don't see one. Any clues?
Usually there is no switch, but a jumper on the back of the drive. Check to see that it's set to "CS" or "Cable Select".
It's been my experience that a drive that fails to read most often is being controlled by some piece of software. Try a minimal boot and see it it reads the disk then.
Here is the User Guide for your 3000 series. As Enigma-2 mentioned, Dell ships their systems using the Cable Select Jumper setting, so do check this. Also it is usualy a good habit to remove the "bad" drive from Device Manager before installing the new drive. Enter the BIOS and verify that the drive(s) are turned on. May I ask, what is the name/model of the replacement drive?
Best Regards
God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell the difference. CD/RW Link
The drive I recivied from Dell for my 3000 D came packed with two software items a floppy, which I don't have and a Cyberlink power DVD. It says at the top of the DVD "already installed on your computer". The directions which came with the box direct from Dell says NEC and Sony IDE CD- ROM. Another instruction manual came also which says Lite-on LTD-163 16XDVD-ROM drive users guide.
I restarted my computer and the DVD stsrted to work ,but it is asking me if I want to switch drivers. I have a CD-Burner which is the other driver. I don't understand. It is a 2.0 inetr-player. It doesn't have something to read the DVD. I think.
New DVD player is saying --------Error pl4013 playback failed due to a problem with video sub-system also unsupported display mode may not have working decoder. Whats uo?
Two things come to mind, first uninstall the current installation of PowerDVD and then re-install. For some reason, we have seen the software not recognize a drive unitl this has been done (not always but at times). Also you should set the Region Code on the new drive as well.
Best Regards
God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell the difference. CD/RW Link
I have the DVD running Yeah!!!. Had to reload the DVD a few times. However, when the DVD is playing the sound is sort of choppy along with the viewing. What gives?
enigma-2
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Posted May 15th, 2006 15:00