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Kamur

updated

22 years ago

K

Kamur

9 Posts

0

2646

July 17th, 2004 15:00

External Hard drive problem with I8000

Hello,

I have Inspiron 8000 notebook. I bought a Western Digital external hard drive. It is a combo drive having USB2.0/Firewire connections. I inserted the USB cable ends into the hard drive and my computer. Instead of having Windows XP (Home) automatically installing the drivers, this message appeared as soon as I plugged in the USB cable:

"A HI-SPEED USB device is plugged into a non-HI-SPEED USB hub.
For assistance in solving this problem, click this message."

[after clicking the message, another window appears]
----
"The USB Mass Storage Device is a HI-SPEED USB device and will function at reduced speed when plugged into a non-HI-SPEED port.

then it shows recommendation as:


Recommendation:
The USB Mass Storage Device will function at reduced speed. You must add a HI-SPEED USB host controller to this computer to obtain maximum performance."

I have other usb devices with this computer without any problem. Please suggest what i need to do ??

 

Thanks

 

 

 

  • bacillus

    2 Intern

    •

    14378 Posts

    83

    0

    Posted July 17th, 2004 17:00

    the usb ports on the 8000 are usb1.1 & not the faster usb2 hence the warning balloon.
    you will not do any harm by ignoring the message.
    if you want usb2 functionallity, you'll have to buy a usb2 pcmcia card.
    IMO you should use the firewire connection as you'll get more consistant read/write vs usb.