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inbv

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7 years ago

I

inbv

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2382

July 8th, 2019 11:00

RP4VMS 5.2 SP2 performance issues

Since we upgraded to RP4VMS 5.2 SP2, we are having a lot of performance issues on our VMs. Unprotecting the VM will solve the problem. Support is investigating it, but i was wondering if there are more people who are having this?

  • I

    Idan

    4 Apprentice

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    Posted July 9th, 2019 04:00

    There are no specific issues in 5.2.2 that we're aware of currently. Please continue to work with support to understand where these perf issues are coming from and don't hesitate to contact me offline should there be anything I can help with. Regards, Idan
  • BT

    BBS Team

    2 Posts

    1971

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    Posted August 13th, 2019 06:00

    what sort of performance issues are you having? Also working on a case with support on our 5.25 environment and I am curious as to what you are seeing.
  • I

    Idan

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    Posted August 14th, 2019 11:00

    Ping me offline to further discuss. To your question, there are no pending performance issues.

     

     

  • D

    DAfro

    1 Message

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    Posted September 6th, 2019 05:00

    This has now been reported as an active issue:

    RecoverPoint for Virtual Machines: Protected VMs Face High Latency

    Article Number 000536765
  • I

    Idan

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    Posted September 18th, 2019 04:00

    That is correct, it's important to note 2 things here: 1) This is specific to small Its 2) This would be fixed in RPVM 5.2.2.1 which would be released shortly. There's a simple workaround available through support Hope that helps, Idan

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