Hi there,

When performing the VC registration, are you using the RP admin account when specifying the VC credentials? Make sure you're using admin and not boxmgmt.

Thanks, Zahid

have you tried using administrator@vsphere.local account?

Hello Zahid,

Thanks for the response.

I used boxmgmt because when I was prompter for username and password the fields were empty.  So I tried boxmgmt/boxmgmt and that doesn't seem to be working.  I just tried admin/admin and that didn't work either.  I couldn't find the default password for the RP admin account anywhere...

I tried admin/admin and that worked once I got the firewall ports opened.

Thanks for the help!

So I had a similar issue, trying to deploy RP4V on a vCenter 6.0u1 environment..... and I think the problem is down to the vCenter Server credentials you use.

The installation & deployment guide does not state what permissions your credential requires.... the vCenter Admin user I was trying to use did not have SSO permissions, after adding it to the SSO admin group the deployment completed without encountering the "Failed to set the given vCenter Server credentials".

It's really weird as it was able to connect to the vCenter Server in order to pull down the datastores available for the repository, but it wasn't able to complete the registration of the vCenter Server!

I can only guess that because you're importing the SSL cert it requires SSO priviledges as within vCenter 6.0 the PSC handles all the SSL certificate management......

The import of the SSL cert doesn't require SSO privileges. we would definitely elaborate on the creds requirements in the next revision of the installation and deployment guide.

Regards,

Idan Kentor

RecoverPoint Corporate Systems Engineering

Email: idan.kentor@emc.com

Twitter: @IdanKentor

Thanks Idan, however the only thing I did to the user within vCenter was to add it as an SSO administrator and it worked after that.

I have to agree that one of the things missing from the install/deploy guide is the vCenter permissions.