UNSOLVED
Problem with Dell music stage
i purchased a dell L502X laptop recently which came with a preloaded dell stage app. the dell music stage was working fine but after the update it dosent show any songs in the library and even the rescan button dosent work..i am not able to add any music to the library..have searched the web for a solution but none exists..help needed
Jesse L (retired)
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Posted August 11th, 2011 10:00
Risco,
I am looking into this issue. Can you private message me here in the forum with your system service tag and the region of the world you are located?
Jesse L (retired)
Jesse L (retired)
10 Wizard
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17898 Posts
•
69016 Points
1092
0
Posted August 11th, 2011 10:00
Eshant,
I am looking into this issue. Can you private message me here in the forum with your system service tag and the region of the world you are located?
Jesse L (retired)
Jesse L (retired)
10 Wizard
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17898 Posts
•
69016 Points
1092
0
Posted August 17th, 2011 06:00
Risco,
Still waiting. I requested more people that are having this issue to submit their service tag number and country of origin. You are the only one that replied.
Jesse L (retired)
DellUser04
2 Posts
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Posted August 24th, 2011 14:00
There is a way to completely reset MusicStage. Doing this will erase any playlists, napster info, and anything else you have done with the application, so try it at your own risk. It won't erase the music you've downloaded though.
- Close Stage, MusicStage, and anything other programs you might have open
- Open an Windows Explorer window
- Navigate to the following: Computer > C:\ > Users > "you user name" > AppData > Roaming > Dell
- You will see a folder called "MusicStage". Take the MusicStage folder and delete it.
- Restart MusicStage
- There will be a scanning process as the program scans your Windows 7 music libraries. It may take a while if you have a lot of music.
Risco
20 Posts
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Posted August 8th, 2011 12:00
I have the exact same issue! Any solutions?