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DELL-Alok K
21 Posts
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Posted June 27th, 2012 15:00
Hi,
Welcome to the community,
Ensure the printer is connected to the system using the USB cable and
printer is powered on, check in Device manager under Universal Serial Bus controller USB printing support should be listed
then use the following link in Intenet explorer browser (ftp.us.dell.com/printer/R146816.exe)
download the link on your desktop and run it, if the windows 7 is a 64 bit version then the driver should work and printer should get installed
Alok Kar
Dell | Social Media Outreach | Global Social Media & Community
Reply dogpatch75
3 Posts
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Posted November 17th, 2012 09:00
The link provided for downloading R146816 gives the Japanese language version. How do I obtain the English version?
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PudgyOne
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30315 Posts
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Posted June 24th, 2012 14:00
rjn1167,
There are drivers that will work.
Is this for a Dell Computer or another model?
Operating system installed in English or another language?
What virus program and firewall are you using?
Printer attache to a usb cable or a wireless print adapter?
Rick