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rossy100

updated

20 years ago

R

rossy100

11 Posts

0

3390

January 28th, 2007 18:00

AIO 964 blue screen

When I try to install my AIO 964 (connected through wireless printer adapter 3300) on my new XPS1210 laptop (Windows Media Centre 2005) I get a blue screen error message.
 
Please can someone help me with getting this installed, as until this happens I am unable to print.
 
I would have thought Dell + Dell would work.... but obviously it's not that easy!
 
Thanks
  • tOnski

    38 Posts

    236

    0

    Posted January 29th, 2007 19:00

    what is the error message on the computer? :smileysad:
  • rossy100

    11 Posts

    236

    0

    Posted January 29th, 2007 20:00

    It was a driver conflict.... which I figured out was with the integrated Webcam so uninstalling that let me install the printer s/w.  However, I still can't print....
     
    The printer works if I align cartridges.... but when I try to print it appears in the printer dialogue box as 'printing' and then disappears.... nothing is printed.
     
    I am getting very frustrated!