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dewey32105

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20 years ago

D

dewey32105

12 Posts

0

7974

January 30th, 2007 00:00

966 help won't install

I uninstalled the all in one 966  printer & tried to reinstall it again but when you get to the  print    a test page ,  now it won't it is saying usb not responding , it just stops & you can't do nothing. Help
  • rossy100

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    Posted January 30th, 2007 07:00

    I have been having numerous problems getting my AIO964 printer to install.... and after finally having got this to actually install the software (no blue ecreens etc!), I now have exactly the same error you describe (USB not responding).  Help will be much appreciated.
     
    I also have a wireless printer adapter, but cannot get this to work either.... look sto be installed fine and will connect with the printer.... but nothing will print.
  • william_the_sco

    2 Intern

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    1446 Posts

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    Posted January 30th, 2007 13:00

    When you install the driver, the printer is supposed to be plugged in part way through the installation of the driver. When the menu tells you to. Otherwise you will get various problems similar to what you have.
  • rossy100

    11 Posts

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    Posted January 30th, 2007 13:00

    Presumable I should uninstall and reinstall then? Will this fix the problem?
  • william_the_sco

    2 Intern

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    1446 Posts

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    Posted January 30th, 2007 16:00

    Rossy,
    My message was mainly for Dewey, but it may help you also. I would do that. It only takes a few minutes and MAY fix part of the problem. But the rest of your problem lies in the wireless part. The thing to do is get your printer working while attached to the computer with a USB cable. Then work on the wireless problem.
  • 459

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    Posted February 1st, 2007 14:00

    Hi Rossy100!
     
    Maybe you can try disabling first the personal firewall of your anti-virus and try uninstalling and reinstalling your wireless printer adapter and then your printer driver. I've tried that before and it worked! You can check also your system configuration utility in msconfig and see if its in the normal startup or selective startup. Usually its in normal startup.
  • dewey32105

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    Posted February 4th, 2007 16:00

    I had the same problem , went out yesterday bought a new usb cable a heavy one , the one I had  I bought for extra $ 25.00 with the 966 printer,  but with the new one now everything seems to working fine & the computer started up this morning no problems. so maybe you it is the cable.