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1815DN Offline in Windows 2003 Server
I have a 1815DN laser which was working perfectly under Windows 2000 Server.
I recently upgraded the server to Windows 2003 Server and since then the printer sometimes refuses to print. The printer shows up as offline on the server even though the printer itself is showing no errors. The only way I have found to get it printing is to restart the Print Spooler service on the server.
I have uninstalled the printer drivers and installed the latest drivers from the Dell site but the problem is still there. I can ping the printer at all times or go into the web setup pages on the printer so the printer is totally visible on the network.
Does anyone have any ideas on how I can solve this problem as sometimes the printer works for a few days and sometimes it goes offline several times on one day.
- I am having the same issue as well with Server 2003 and the 1815dn......normally I would bounce the services to correct. However, I have also found that if go into the properties of the printer, select the ports tab, and click configure port....that I can uncheck the box for enable SNMP Status Enabled and the printer will show online again and start to print. I am going to leave the SNMP boxes unchecked on all of my 1815's to see what will happen. I believe this only only needed for the status messages like low toner, paper jam, etc.......
trajendra_babu
2 Posts
174
0
Posted April 19th, 2007 18:00