snikh

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5 months ago

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snikh

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June 14th, 2026 17:41

Touchpad issue with Dell precision 5530

My touchpad cursor is right aligned and working errantly. I need to drag my cursor from right to the derired position. It does the same with external mouse is connected.

Dell says it is more than 5 years old and no support can be provided neither any part replacement.

What to do in this case. 

(edited)

  • ejn63

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    Posted June 14th, 2026 19:47

    Start with checking the condition of the battery.  Touchpad and or keyboard malfunctions are often the first sign of a battery that's starting to swell.  Remove the base cover and check the battery.  If it's at all swollen, remove and dispose of it immediately.  The system will work on AC power until you can order a replacement.

  • Tesla1856

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    Posted June 16th, 2026 17:33

    Dell Rockstar

    Microsoft Windows and Apple iOS Developer (Retired)
    - Like many of you, I can appreciate a good game-engine.
    - I answer questions here, but I'm not a Dell employee.
    - Consider giving posts you like a "thumbs-up"
    - Posting models-numbers and software versions speeds trouble-shooting.
    - Click "Mark as Accepted Answer" on any post that answers your question best.

  • snikh

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    Posted June 16th, 2026 17:01

    Thank you for the reply.

    Yes it is swell.

    Where do I get a fresh battery of precision 5530 which is more than 5 year after the AMC.

  • snikh

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    Posted June 16th, 2026 17:50

    Thank you but any online shop that I can have in India.

    (edited)

  • ejn63

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    Posted June 16th, 2026 18:37

    Look for a reputable supplier of third-party batteries -- this system is from 2018, so it's unlikely new OEM batteries will be avialable.