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andersbendtsen
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January 9th, 2013 04:00
MD3200 hardware snapshot (legacy) with latest firmware 07.84.44.60 VSS errors
I just updated my MD3200 to the latest firmware 07.84.44.60, A00. (also installed latest Dell Storage software package, VDS, VSS providers)
Now, when performing hardware snapshot on my Windows 2008 R2 (running DPM 2012, and backing up Hyper-V on CSV, I get these errors in event log:
Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {24e4e8a3-69cb-4370-8b7b-c5276cd49765}. Routine details EndPrepareSnapshots({a2f2acfd-36c0-45d6-98ec-c8e1e9db8af2}) [hr = 0x80004005, Unspecified error].
Operation:
Executing Asynchronous Operation
Context:
Current State: DoSnapshotSet
My setup used to work just fine with the earliere firmware/software version, but not anymore. So it must be firmware/software related some how.
Thanks.
andersbendtsen
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Posted January 9th, 2013 12:00
Hi, and thanks for the quick reply.
If you by reconfigure mean running and configurering the SMprovider config program, then yes. I did that allready.
Though there is some big changes in the new relases, I think i did configure it the way its intended. Onless you have something specific regarding to the error im getting?
Yes, I downloaded the firmware from the standard drivers & download page.
Anders
andersbendtsen
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Posted January 9th, 2013 12:00
Hi Kenny
As far as I can see the firmware is still on the webpage / under storage controller:
http://www.dell.com/support/drivers/dk/da/dkbsdt1/Product/powervault-md3200
Correct me if im wrong.
I cannot downgrade firmware - not possible without Dell assistence im afraid.
/AndersDELL-Kenny K
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Posted January 9th, 2013 12:00
You are correct. I was looking at the iSCSI array under the iSCSI Raid Controller. You are right in the fact that no downgrades can be done with out a support rep on the line due to the process that is required.
DELL-Kenny K
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Posted January 9th, 2013 12:00
If after attempting to reconfigure your snapshots, DPM, and VSS and it is still not working you may need to look into back flashing the firmware back to the 07.80.X as I looked on the drivers and downloads website and the 07.84 has been removed and is no longer listed.
andersbendtsen
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Posted January 9th, 2013 13:00
Fair enough. So you would suggest me to downgrade no matter what?
Though it seems a bit ought that Dell puts a new firmware & software package available for all to download, and then the snapshot function doesnt work or isnt tested proberly... :-/
DELL-Kenny K
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Posted January 9th, 2013 13:00
The first thing would be to delete the old snapshot config, the old VSS, and old DPM config and re-set them all up and if that doesnt resolve you would want to contact the phone group as a downgrade may be needed if something during the upgrade may have went wrong.
andersbendtsen
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Posted May 3rd, 2013 04:00
Nope, never got it working properly. I have recently opened a Dell case regarding this, so lets see what happens.
DELL-Kenny K
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Posted January 9th, 2013 10:00
Andersbendtsen,
Going from 07.80 to 07.84 they consider it a major update as it has some major functionality changes with it. With those types of major upgrades I have seen it cause users to have to reconfigure snapshots, DPM, and VSS after the new firmware has been installed. Did you download that firmware from the standard drivers and downloads page?