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iambosco

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22 years ago

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iambosco

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May 4th, 2005 16:00

Unknown devices on PE2850 and W2K Server

Our new PowerEdge 2850, shipped with Windows 2003 server needed to be "downgraded" back to W2K Server because of imcompatibility with our production software.  After completing all installation, we still have 4 devices that are showing as "other devices" and I cannot find the appropriate drivers.  See DM screenshot below.  One involves the Perc4 or backplane. All patches up-to-date.  Any suggestions?
  • Tariq S

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    Posted May 8th, 2005 05:00

    Here is the driver for the Dell Backplane that should take care of 1x6 SCSI BP listed there.
     

    <ADMIN NOTE: Broken link has been removed from this post by Dell>

     
    The other PCI devices should be removed and rescanned to see if these are detected again. If they are detected again, it could any PCI device.
  • iambosco

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    Posted May 8th, 2005 20:00

    The backplane driver did the trick for the 1X6 device, but the three PCI devices are still unable to locate a driver.  We do have three 300GB 15K drives installed.  Could they be related?  All other hardware I can think of seems to be accounted for.
  • Tariq S

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    Posted May 9th, 2005 00:00

    I have a few suggestions that you can try and see if one of these resolves it. First, unless you have already installed it, try installing Intel Chipset for this system board from the link below:

    http://support.dell.com/support/downloads/format.aspx?releaseid=R79151

    If after installing the chipset drivers, it does not resolve it, then see if you may have more than one NIC cards in this system. If you do, you may want to check to see if one these is a NIC driver. PE2850 has dual onboard NICs.

  • JariH

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    Posted May 10th, 2005 09:00

    The three PCI devices are from DRAC 4 remote access controller.
    Drivers for Win 2000 can be found in Server Assistant CD-ROM in \pexxxx\systems_management\r81437\d4w2ka01.exe
    (for Server 2003 the drivers are in \pexxxx\systems_management\r81436\d4w2k3a1.exe)
     
    JariH
  • iambosco

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    Posted May 10th, 2005 13:00

    The DRAC was the one device that was missing.  Thanks for all your help!