
UNSOLVED
MW
Mr Wonderful
1 Message
0
30914
October 30th, 2007 17:00
RD1000 cart eject
Symantec 11D will not eject the cart. I have the eject it from my computer.
I thought a eject command at the job post command would work.
Is there a command I could use?
Responses (6)
Solutions (0)
Symantec recently released a hotfix to Backup Exec 12.5 SP1 that allows the RD1000 to eject the cartridge when the backup completes. Here's some information about the hotfix:
Backup Exec 12.5 for Windows Servers revision 2213 hotfix 318328, Device Driver Installer DDI20090215 (February 15th, 2009) - 64bit download
http://seer.entsupport.symantec.com/docs/318506.htm
Backup Exec 12.5 for Windows Servers revision 2213 hotfix 318328, Device Driver Installer DDI20090215 (February 15th, 2009) - 32bit download
http://seer.entsupport.symantec.com/docs/318503.htmAlso, please see the forum below for some tips for ejecting the cartridge with Backup Exec:
Reply Hi
I've confirmed with Symantec that the latest DDI release (DDI20091015) includes this patch. I've updated
http://forum.rdxstorage.com/viewtopic.php?f=7&t=3
with the latest URL's
Here are direct links:
64-bit: http://seer.entsupport.symantec.com/docs/337513.htm
32-bit: http://seer.entsupport.symantec.com/docs/337510.htm
Reply In the event that it does not, please take a look at the forum at http://forum.rdxstorage.com/viewtopic.php?f=7&t=3 for additional troubleshooting suggestions if you have not already.
Reply

ottosson
1 Message
422
0
Posted March 4th, 2008 12:00
Have same problem, tic chaekbox that disk in RD1000 is going to eject after completed but it never does. No errors in log.
Also, I have to manually eject in Explorer or create eject job in Symantec, button on RD1000 does not work either.
Can someone please help?