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Please HELP !! -- Poweredge 1600SC
Dear All:
I have a very weired problem with my poweredge 1600SC. It cannot startup, even any output signal to monitor. The keyboard does not flash, no beep, blank monitor at all. Do you think my motherboard is totally damaged?
Actually my server was running, but I found there was no networking. So I went to the console, and found there is no network connection under "Network Connections" of Control Panel. Furthermore, I checked the Device Management, and found my network card was not here. So I reinstalled the network card drivers and then restarted my server. Since then, my server is totally dead -- no signal to monitor, no beep, no flash on keybaord. I tested check memory, CPU, hard disk on another computer, all of them are ok.
So I do not where the problem is, even I cannot go to BIOS because nothing on the monitor at all.
Any ideas? Your help is greatly appreciated.
Jenny
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Posted June 21st, 2004 20:00
Dear Aeubank:
Your reply is greatly appreciated. I need your more detals of running a battery of full system diagnostics. When I poweron my server, nothing shows on the monitor, even no beep, just total dead. The keyboard lights (Num Lock, Caps Lock, and Scroll Lock) do not falsh as normal poweron.
What I can find inside the server is that all fans are running. The light of Hard disk is on, but no read/write activity. The poweron/off and reset button are still working.
Even I hold key (such as spacebar) press for 10 seconds, no beeps either. Since nothing shows on monitor, so I cannot go to BIOS to test anything, of course cannot start the OS, so it is impossible to reinstall or fix the OS. It seems that the server even does not go to self-testing, the very initial stage of startup. This is why I am wondering my motherboard is damaged.
Would you like to give me more info about running a battery of full system diagnostics? Thanks a lot
Jenny
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Posted June 22nd, 2004 16:00
Take out all the PCI cards, Remove your memory. Boot the system. Do you receive memory error beeps.
if yes then replace memory and boot system. does the video still work? Yes, replace the cards and boot the system. This is a slow process but it worked for me. The poweredge team has yet to come back with an anwser to this one. I have had this happen on a 6600, 6650, 770N and a 1600.
if no then bad or malfunctioning motherboard. Call it in have it replaced.
ed *)*
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Posted February 13th, 2005 16:00
HI JENNY_SHI
I HOPE I AM NOT TOO LATE TO SUGGEST THAT YOU MAKE SURE THAT ALL THE PLUGS ARE FULLY PUSHED HOME
THAT YOU MAY NEED A FUSE
OR ONE OR MORE OF THE INTERNAL PARTS IE-NETWORK CARD,MEMORY ETC HAVE COME LOOSE.
OR IT JUST SO HAPPENS THAT YOU MAY NEED A POWER SUPPLY.
I HOPE FOR YOUR SAKE ITS THE FIRST THREE
THESE ARE THE MAIN COMMON REASONS FOR A DEAD MACHINE OTHERS ARE THAT THE MACHINE IS REFUSING TO BOOT DUE TO INCOMPATABLE HARDWARE THAT HAS RECENTLY BEEN INSTALLED,EVEN SOMETHING THAT PREVIOUSLY SEEMED TO WORK.
I HOPE THIS HAS HELPED
MADMICK
aeubank
52 Posts
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Posted June 21st, 2004 15:00
I would run a battery of full system diagnostics and advise either Dell or here what the system says.
Now, if all of your hardware checks out then you may need to decide if it's easier to try to fix the problem in the operating system or to do a reinstall. There are pros and cons for each situation.