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sgelinas

updated

19 years ago

S

sgelinas

2 Posts

0

8523

December 14th, 2007 17:00

PE 1950 sas hd firmware problem

Hi, i created the bootable cd with this file : R162703.exe
 
The update utility start but hang at the iniatilizing scsi.mdm
 
Controller is Perc5 integrated.  Sytem run fine under Windows 2003 server
 
Any idea ??
 
Thank you !
  • 441

    0

    Posted December 17th, 2007 18:00

    sgelinas,
     
    Make sure the PERC Firmware is up to date before updating the SAS drive firmware.
  • sgelinas

    2 Posts

    441

    0

    Posted December 18th, 2007 12:00

    The firmware of the perc5 controller is up to date.
     
    Done the firmware update of the controller before trying the disks. 
     
    Same result.
  • 441

    0

    Posted December 18th, 2007 15:00

    sgelinas,
     
    Try backflashing the perc firmware 1 revision, then flashing the disk firmware.  I believe there is a problem with the current perc firmware that will not let the drives update.  This is currently being reviewed and we should have an updated perc firmware soon.
  • NickFerrar

    41 Posts

    441

    0

    Posted January 14th, 2008 08:00

    Was there any update on this issue? I had the same problem trying to updagre a 2900 server on the weekend, driver and controller firmware went on fine but the hard drive firmware hung at initialising scsi.mdm (tried several times).
     
    If I still need to backflash to PERC v1 is there anything I need to check first, just worried if the RAID config is using some later feature then will it hose the RAID volumes if I downgrade?
  • 441

    0

    Posted January 14th, 2008 14:00

    NickFerrar,
     
    There has not been another release of the fw.  The only resolution is to backflash the PERC fw then flash the drive fw.  You should have no issues doing this, but as always; make sure you have a backup.
  • NickFerrar

    41 Posts

    441

    0

    Posted January 15th, 2008 14:00

    Thanks for the quick reply - one more question though, do I need to request the v1 firmware via a Dell support call? I can only seem to find the latest version on the Drivers & Downloads site.
  • 441

    0

    Posted January 16th, 2008 13:00

    When you go to the drivers and download page and get to the latest fw download page, there will be a link to "Other Versions" under the download now link.