I recently setup a new company with 10 brand new 7010's. Standard i5, 16GB RAM, 256GB SSD. Randomly the taskbar will freeze on all of them. It still sort of works, you can click on the start button to pull up the menu but the clock will freeze and right click won't work. They will be working and notice the clock in the lower right froze three hours ago for example. These are the most basic computers there are. They basically have Chrome and Adobe Reader. No 3rd party A\V or other software. Here are the things I tried =
Everything is completely up to date with Windows updates and Dell Command updates. Disabled all power saving settings.
Disabled power saving settings in BIOS (c2 states, etc. I thought it was related to power savings)
Tried a intel video driver instead of the Dell video driver.
Upgraded to 23H2
Temperature checks - look normal
Last week I gave up. I reset to BIOS defaults and reinstalled Windows 11 from scratch on all of them thinking maybe it was a problem with the Dell image. Still have the same issue. The clock\taskbar still freezes about once a day on each of them.
They also have one new Latitude laptop and that works fine. Hasn't had any issues.
Event viewer is pretty clean except for a ton of DeviceSetupManager - A Connection to the Windows Metadata and WMIS cound not be established (ID 201). I hear that may be causing issues but the Latitude laptop has the same errors.
There isn't anything specific in event viewer when the taskbar freezes. Its easy to check because I can see when the time froze.
Any ideas or some troubleshooting steps I may have missed?
Appreciate the reply but I don't see much there that is applicable. Most of it is how to fix the taskbar after it freezes, I want to stop it from freezing in the first place. It has to be something that affecting all 10 computers so a corrupt file is unlikely although the fresh install of Windows 11 would have taken care of that anyway. Puzzling!
How did you reinstall Win 11? I suggest start from the Win 11 install process QC itself: prepare a fresh clean installation media by downloading directly from Microsoft. Use a different usb key to prepare a new media. Try install again.
I would also be curious to test install Win 10 latest on one of the 10 unit just to see if a similar task bar freeze occurs there.
I think given all 10 have same problem it is either the current Win 11 version issue or current Dell bios version. Both of which keep evolving so your current state of affairs of taskbar freezing is likely affected by both for the rest of their lifetime, for better or for worse unfortunately. This is a brand new Dell model with a long future so stay buckled up figuratively speaking. Hope the MS-Dell alliance gives a less bumpy ride.
I think I'm coming to that realization as well. You would think others have ran into this as well and there would be an uproar about it. I've been hesitant to contact support because I'm not sure what they are going to do but its probably best to at least get it documented.
I recently deployed eight of these machines and am having the same taskbar freezing issues across all of them. The Dell Model number is 6F73R. I have run them through the gauntlet of troubleshooting and am at the point of probably calling Dell. I have another Dell machine, model 55VH2, that is almost the same spec-wise. As far as I know, it has not had the taskbar issues. It is a shared machine and used less so that might be a factor.
I also thought it was a problem with the image at first, but the issue occurred on a PC that did not have an image applied. I am planning on calling Dell this week to see if they have any solutions. Just wanted to chime in and let you know that it's not just you.
An update to my previous post: The 55VH2 and 6F73R are basically the same machine. The 55VH2 does not have a DVDRW drive. I looked at the Bios version on the 55VH2 and it is 1.7.1. The version on 6F73R is 1.9. I am going to see if a downgrade to 1.7.1 works. I think it's the only thing I haven't tried at this point.
@mentalfrost Sorry to hear you are having the same issues, but I'm glad I'm not alone. It's driving me crazy! This is still an issue and my customer emails me once a week or so asking what the status is. I'm out of ideas so I just say they are working on it. Let me know how the BIOS downgrade goes. If you have good luck with that I'll give it a shot too. I'm on 1.11 currently. I don't have the model number off hand but they are i5-13500T, 16GB RAM and 256GB SSD.
redxps630
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Posted February 23rd, 2024 11:24
https://www.ubackup.com/windows-11/windows-11-taskbar-not-working-after-update.html