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MaconiD1

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18 years ago

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MaconiD1

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November 19th, 2008 17:00

Game CD will not work. Help please!

If anyone could help me out with this I would greatly appreciate it.  I've recently purchased AGE OF MYTHOLOGY and while it works and loads perfectly in my XP Desktop downstairs, my laptop (INSPIRON E1505) will not load it whatsoever.  All it does is acknowledge that there is a disk and the contents however it won't run the CD.  This appears in the "E" drive.  I don't see an "F" drive or if there even should be one.

Does anyone know how to resolve this problem?

 

Thanks for your time!

 

-DM

  • Alexandra_P

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    Posted November 19th, 2008 18:00

    Just to be sure, even if it doesn't automatically run, have you tried manually installing the game?

     

    Not familiar with that particular game, but they almost always have a file somewhere on the CD that's called setup.exe, install.exe, game.exe, etc. that you can double-click to run the install. 


    If that works then it's just a problem with the Autoplay/Autorun, which is probably fixable.

  • MaconiD1

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    Posted November 19th, 2008 19:00

    I opened the disk drive folder and clicked on the folder that said "AOM".  (This is the game folder, short for Age of Mythology)

    After that it listed several languages and I chose English.

    Once I chose English it will not load further and a popup explains that "Windows explorer is not working"

     

  • Alexandra_P

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    Posted November 20th, 2008 09:00

    If this was a problem with AOM specifically,  the web should be full of information about it, but I'm getting nothing.   And not a whole lot for the error itself on XP.

     

    This is pretty much shooting in the dark, but here's what I would try next if it happened to me: 

     

    1)  If that error popup gives you an option to check details, see if it lists the source or file name of the error.

    2) If you have a different game or application CD, try that and see if you get the same error just to see if it's a more general problem

    3) Try installing the CD in Safe mode:  press F8 at the boot screen until you get the safe mode option.   If it installs OK, then something running in normal mode is interfering with the install, possibly something like your antivirus software.

    4) Try some system restore points (Start - Programs - Accessories - system tools - system restore)  to see if there's a date when it does work.  That may at help pin down what changed  to cause the problem.

     

  • MaconiD1

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    Posted November 20th, 2008 18:00

    Alexandra, thank you so much for taking the time to help me, I really appreciate it.  I'll try those now.

  • ai5u

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    Posted November 20th, 2008 19:00

    You could try your "run" command to start the setup.exe on the disc.

    If your game is on your d drive - try this with the run command:

    d:\setup.exe -lgntforce

    This will force the game's .exe setup to install if you are trying to install a older lagecy game on Windows Vista.