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dueceduece2222

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22 years ago

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4691

February 3rd, 2005 03:00

5100 Re-Install....Please Help!!!

Hello all.....I am in need of help.  I have a 5100 with XP Home.  I just did a clean install, now I wish I almost hadn't.  I am trying to figure out why my ethernet port is no longer working.  It is enabled in bios, and I have downloaded every driver possible from re-installation cd and went to website.  Can anyone help me???  Thanks in advance.
John
  • volcano11

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    Posted February 3rd, 2005 03:00

    Did you install the chipset drivers as the first drivers installed after reinstalling Windows?  You cannot install drivers for any device integrated on the motherboard (like the ethernet adapter) until the chipset drivers are installed.

    Steve

  • 187

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    Posted February 3rd, 2005 04:00

    Steve,
    Thanks for replying.  I thought I might have messed up so I popped my disk from dell back in that has the drivers and it's showing that I already have my chipset drivers installed.  Any other suggestions???  Thanks
    John
  • volcano11

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    27973 Posts

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    Posted February 3rd, 2005 04:00

    Were they the first drivers installed after reinstallation of Windows?  If not, then uninstall all other devices and then reinstall them.  If the chipset drivers are not installed first, all kinds of problems can result.

    Steve

  • NemesisDB

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    Posted February 3rd, 2005 15:00

    in the future, it may also help to get the all of the newer drivers from support.dell.com and burn them to a CD.