Hi Mark,

This is Known issue in 7.6 , You can have a Look at the BUG ID (NW112881) , I'm not sure whether the bug is fixed or not , But there is a work around for this.

You may need to disable nsrauth on the client end.

HTH

Hari.

Mark,

           Try the steps mentioned in the below KB article

http://solutions.emc.com/EMCSolutionView.asp?id=esg83259&usertype=C

I get the same error on NW 7.5.2.  It only happens over the weekend when I have my full backup jobs running. Strange part is that some drives on a server will backup but others get this error.  If I re-run the job a few days later then it all runs fine.  Is there some issue with nsrauth getting overloaded?

You may try disabling nsrauth on the client.

Arun

After fighting this same exact issue non stop for 3 months they figured out turning off NSRAUTH was a workaround for this error(not a fix). Turning off NSRAUTH breaks the configuration wizard and the browsing when modifying a job. They figured out a workaround for that(not a fix). Now the configuration wizard won't work with the SQL servers. This software is crap!

Real men don't use nsrauth nor wizard

I believe nsrauth has been worked on for 7.5SP3 (should be out soon or at least until August I believe).

Those wizard thingy might be cool in the start, but afterwards you should be able to use existing setup as template and achieve what you want much faster even without wizard.  nsrauth has been common enemy since 7.3.x release so I always recommend not to use it.

Hi,

Please, can you give a link to BUG base (ID (NW112881))?

I have same problem with 7.6

Thank you

I'm getting this occasionally on some filesystems on the same client during the same save session. I'm running  7.6.Build.142

all have same errors in there, here is one

40473 09/02/11 22:30:05  2 0 0 1 15618 0 snapshot4.xxx.com savegrp command ' save -s snapshot4.centtech.com -g Jedi-Combined -LL -m jedi5w.xxx.com -l full -q -W 78 -N /share/fs10 /share/fs10' for client jedi5w.xxx.com exited with return code -1.

32496 09/02/11 22:30:05  2 0 0 1 15618 0 snapshot4.xxx.com savegrp job (1186762) host: jedi5w.xxx.com savepoint: /share/fs10 had ERROR indication(s) at completion.

64690 09/02/11 22:30:05  2 0 0 1 15618 0 snapshot4.xxx.com savegrp savegrp:Jedi-Combined * jedi5w.xxx.com:/share/fs10  See the file /nsr/tmp/sg/Jedi-Combined/sso.jedi5w.xxx.com.07aqGE for output of save command.

/nsr/tmp/sg/Jedi-Combined/sso.jedi5w.xxx.com.07aqGE has already be rotated/deleted.

Hi!

Can you render the daemon.raw file from the client and get the exact error message?

To do this, go the location of the daemon.raw file, typically located at C:\Program Files\Legato\nsr\logs

Copy the daemon.raw file, paste it in the same folder. Rename to the date you are doing the work. For example, daemon_09162011.raw

Next, open the command prompt and CD to the logs file directory:

cd C:\Program Files\Legato\nsr\logs

Then run the following command:

nsr_render_log daemon_09162011.raw >> daemon_09162011.log

Of course the name of the file will be based on what you have named it to. The daemon_date.log file will be in a readable format. You should have the information you need there that we will need to help you.

Mark Bellows