Hi,

This normally happnes due to user access level. What is the level of access given for the user id with which you are login in.

Please check from NMC-> User Groups and check the access level and let me know.

Thank you

Shivakiran

Hi,

Hope you are login into NMC with the root/administrator account.

Permissions issue to the user account may greyout the options.

Thank you

ShivaKiran

yeah tried that, no difference.

On the Server that has NMC installed run this from the command line:

nsraddadmin -u "username", host"=nmc server FQDN"

nsraddadmin -u "username, host"=nmc server short name"

Substitute the correct user and server names without the quotes.

This command did not work but this did:

nsraddadmin -u user=rendj,host=pluto.ri.net

nsraddadmin -u user=rendj,host=pluto

Which worked but no difference, for testing in the administrator ACL field on NetWorker server we have *@* so I don't think it's anything to do with this or I maybe wrong.

Hi,

It's normal that you can't edit these fields for the default notifications.  You can create a new notification or copy one of the existing ones by right-clicking on it and selecting 'copy'.  You will be able to edit the new notification as you wish.

-Bobby

Thanks Bobby, this makes sense but what I can't work out from notifications, is if I create a "new" one how does NetWorker associtae the event with the notification, this is getting too complicated.

For example,  Name="Inactive Files Alert", Event=Savegroup, Priority=Warning"

I don't see the relationship in NetWorker between the Name and the Event, especially if I want to create my own?

Is this something you have to create with "logger" facility?

Hi,

Have you read the explanation in the Admin Guide, page 447?  Basically, you can tick an event and then choose how you want to react to that event. For example:  Every time a drive needs cleaning, send an email or every time a backup completes, log it to the following file.

Have a read of the Admin Guide and if it's still not clear, say exactly what you want this notification to do and it might be easier to explain.

-Bobby