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TonyK63

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4 years ago

T

TonyK63

5 Posts

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651

November 15th, 2022 04:00

Downloading nre-linux-8.0.14.deb

I tried to make a support case, but it is made so difficult these days, that it it was impossible. And the support address technical_support@help.dell.com works only oif it inckludes a valid case number. So I try it from here. Maybe someone from Dell/EMC can do anything about this:

I have tried to download this file:

https://dl.dell.com/downloads/85PJW_NetWorker-Runtime-Environment-(NRE)-file-for-Debian-Linux.deb

But it seems to be corrupted every time I do. The sha256  checksum does not match. And it seems it is different size depending on what browser or OS I use.

 
I have now tried linux, chromebook, windows with chrome, firefox, edge and vivaldi. Every downloaded file is broken. 
 
The linux (rpm) file I downloaded worked well.
  • B1

    bingo.1

    1 Rookie

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    2430 Posts

    473

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    Posted November 15th, 2022 14:00

    Sometimes I also have troubles that downloaded files will not be processed properly. For example, their coded content will appear inside my browser window.

    In such case, I just used another browser which successfully solved the issue.

     

  • T

    TonyK63

    5 Posts

    466

    0

    Posted November 16th, 2022 01:00

    Well, as I wrote I have tried four different browsers on three different OS:es. And NONE of them works. Could somebody else try downloading and verify the problem?

  • C

    crazyrov

    6 Operator

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    1319 Posts

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    Posted November 21st, 2022 00:00

    +1

    I have been having this issue as well, the deb files somehow get corrupted on downloading. Every time I download the new debian installation files it has new checksum and never the original checksum.

  • B

    barry_beckers

    393 Posts

    425

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    Posted November 21st, 2022 02:00

    maybe wanna try with the newest one, as nre 8.0.15 has been released a few days ago.

    https://dl.dell.com/downloads/NPKYY_nre-linux-8.0.15.deb.deb

    EDIT: Nope. getting an "unexpected end of archive" when trying to open it with 7zip for the 8.0.15.deb. Unlike is the case with the one for nre 8.0.12.deb I had for some time.

    EDIT 2: downloaded 4 times. download 1 and 4 seem to show the same SHA-256 checksum (but don't match the one from Dell). Whereas download 2 and 3 have even different SHA-256 checksums.

    Shouldn't be too difficult fro Dell on might think, to have binaries checked compared to their actual checksum value, simply by downloading in an automated fashion and checking the checksums?

  • B1

    bingo.1

    1 Rookie

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    2430 Posts

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    Posted November 27th, 2022 14:00

    I just downloaded NRE 8.0.15 with the Opera browser - without problems.

    However, I have to admit that the checksum verification failed for the debian version.

     

  • T

    TonyK63

    5 Posts

    347

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    Posted November 29th, 2022 05:00

    Yes. Still having the same problem. It does download, but the file is corrupt. Therefore checksum verification does not check out. And most importantly. The package does NOT install.

  • T

    TonyK63

    5 Posts

    343

    0

    Posted November 29th, 2022 06:00

    Ok. I finally have a  a workaround. 

    I logged in to the suppport site and to the downlad page with firefox. Then I used the export-cookies addon to create a cookies.txt file suitable for wget.

    wget --load-cookies=cookies.txt "https://dl.dell.com/downloads/NPKYY_NetWorker-Runtime-Environment-(NRE)--file-for-Debian-Linux.deb"

    mv .NPKYY_NetWorker-Runtime-Environment-\(NRE\)--file-for-Debian-Linux.deb nre-linux-8.0.15.deb

    $ sha256sum nre-linux-8.0.15.deb
    7e56a4068c1badf8b5380ffe3b1f05d9229b5391b93b3da8adc4666c181797ba nre-linux-8.0.15.deb

    And this checksum checked out. And installs flawlessy. This shouldn't be this hard?

     

     

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