I have heard that Dell is coming out with a new revision model, the A02 for this monitor that has a new panel in it to fix the crosshatching issue and some bleed issues. Is this new Rev out yet? Any information on the Rev and build date if i ordered one? I talked to sales reps, tech support(who has no idea about anything) and got mixed answers.
Mattgfx, how sure are you that the future REV A02 will fix the cross hatching issues? will it fix the image retention issues that all REV A01 manufactured in april 2013 suffered as well? the cross hatching is the second big problem as it makes a solid white background look like a canvas paper with all the patterns.
This is quoted from someone fairly high up at Dell.
"According to our Quality Engineering team the solution to this issue has been completely rolled out. No further revisions are planned at this time.
“Displays from the repair center should have revision A02 which would be the latest. Displays from the factory may have revision A00 because they changed all the part numbers due to implementation of ES 6.0. These will have the new SLC1 panels with all the fixes.”
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Dells current panel is the LG.Display LM270WQ1-SLB2 AH-IPS and the new one will be the LG.Display LM270WQ1-SLC1 AH-IPS. I looked up the current panel serial number and compared the two. The change makes sense going in chronological order. Dell hasn't changed their panel in the past Rev model so this seems like a big step.
Revision A00 and A01 are fundamentally flawed products. I won't be keeping this monitor without the guarantee of an SLC1 replacement within a month or two. Absolutely unacceptable QA, with the obvious exception of what reviewers of the U2713HM have apparently received.
DELL-Chris M
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Posted June 27th, 2013 09:00
Mattgfx,
None of us are privy as to if/when/what a monitor revision will be prior to it being released.
DELL-Chris M (old account)
#IWork4Dell