UNSOLVED

modelenoir

updated

13 years ago

0

31709

January 30th, 2014 00:00

U2713H Monitor issues

I cannot get my monitor to recognize my Mini DisplayPort connection.    I cannot get into the menu to do a factory reset.  Is there a way to "hard reset" the monitor without using the OSD?

I can connect to the exact same model monitor with the same cable I'm using, and I've tried other cables that work with other monitors and they will not work with this monitor.  I'm pretty sure I've isolated it to a monitor issue.

Any help with how to reset the factory settings without having a computer connected would be helpful.  I've tried holding down the power button in multiple monitor states with no resolution, though I'm not sure this is even a potential solution as I can't find any documentation on how to do a factory reset without having a computer connected.

Thanks,

Mark