I'm seeing a lot of alternating dark/light vertical lines while strafing or doing any horizontal movement in any game. This look like some Pixel-Walking / Pixel-Inversion issue. It's really annoying and even uncomfortable after a while. I don't know what do to, except returning the screen but no one at Dell Support is replying to my emails or chat requests.
I already tried to:
Use the screen at normal/fast/super fast
With a low brightness/contrast of 64%/65%
With and W/O G-Sync
At 60/100/120/144/200 or 244 Hz
On different computer
I still have the issue.
My Screen:
Model: AW2518H
s/n: CN-07CJHF-XXXXX-XXX-XXXX (Redacted)
Revision: A05
Connection: Display Port
My Setup:
OS: Windows 10 Pro
Version: 1803
Processor: i5-8600K
Ram: 16 GB
Graphic Card: EVGA GeForce GTX 1070 Ti SC GAMING, 08G-P4-5671-KR
Did you test all of the GeForce GTX 1070 DP out ports? Did you test another DP to DP cable? Did you test an HDMI to HDMI cable (no G-SYNC) and see the issue? The full 20 S/N is not private or tied to you. What is it? What was the different PC specifications as far as Nvidia video card? You posting a video of the issue with G-SYNC on and off showing the issue would help. Read this if you have not already.
83U = Built on March 30, 2018. So almost 6 months old. When was the purchase made? Was this purchased directly from Dell?
The testing on the non-validated proprietary Apple does not apply. The first thing you should do is purchase locally another DP to DP cable and test it. Perhaps our DP to DP cable is the problem. If the other DP to DP cable has the same issue, see this.
I'm experiencing the same exact issue with a different DP to DP cable that just cost me 24$ CAD. At this point since I'm inside the 30 days of purchased and I'm dissatisfied with the quality of this product, I would like to return it.
Like I said in my first message I sent multiple message to Dell support to return my product and no one replied.
Can you help me accelerate this procedure since I only have 30 days?
A month ago, October 2018, I bought my first AW2518H was manufactured in June 2018 Rev A5. It has a really bad Pixel-Walking / Pixel-Inversion with many dead pixels.
I called Dell for a replacement unit. The second unit was manufactured in June 2018 Rev A5 too. This new screen has zero dead pixel and it doesn't have any pixel-Walking / Pixel-Inversion with the DP at 60Hz to 240Hz and the HDMI at 60Hz with G-Sync on/off. This unit work perfectly at any settings on PC and console. I can’t be happier.
November 2018, I decide to buy a second AW2518H. The monitor has a manufactured date September 2018 Rev A6. No dead pixel but there is Pixel-Walking / Pixel-Inversion in both DP at 60Hz to 240Hz and HDMI at 60Hz with G-Sync on/off.
Even if this is the Rev. A6, Dell must figure out a way to have a better-quality control on those AW2518H because this is not acceptable. Not only it gives you headache when you play, but now you will have another headache to manage a return.
DELL-Chris M
Community Manager
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Posted September 9th, 2018 17:00
Did you test all of the GeForce GTX 1070 DP out ports?
Did you test another DP to DP cable?
Did you test an HDMI to HDMI cable (no G-SYNC) and see the issue?
The full 20 S/N is not private or tied to you. What is it?
What was the different PC specifications as far as Nvidia video card?
You posting a video of the issue with G-SYNC on and off showing the issue would help.
Read this if you have not already.
DELL-Chris M (old account)
#IWork4Dell